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Frequently Asked Questions

We resolve your concerns transparently with no hidden fine print. If you have any other questions regarding your rental in Santo Domingo or airport terminals, feel free to contact us via WhatsApp.

  • Be at least 21 years old.
  • Present a valid driver's license (national or international).
  • Present original ID card or passport.
  • We offer personalized delivery at airport terminals (AILA), hotels, and residences in Santo Domingo.
  • For rentals of 10 days or more, airport delivery and pickup are completely free.
  • Refundable Deposit ($200 USD): 100% refunded immediately after checkout inspection.
  • Physical Passport Hold: Exclusive option for foreign tourists with no upfront cash required.
  • 360° Digital Inspection: High-res photos and perimeter video at check-in/out in your client dashboard.
  • Driver Responsibility: The driver is responsible for vehicle damage caused during rental.
  • Credit cards (Visa, Mastercard).
  • Debit cards.
  • Domestic bank transfers.
  • Cash upon vehicle delivery.